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Services and Facilities

 

 

 

 

PRE-DEPARTURE INFORMATION AND ASSISTANCE



TOP Education provides information and advice about how to prepare for arrival in Australia and what to expect on arrival. A pre-departure kit is sent to all students before they leave their home country. Students may also contact our friendly admissions staff via email for more information at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

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AIRPORT RECEPTION AND AIRPORT PICK UP



New students arriving from overseas are met at Sydney International Airport by TOP Education friendly staff or senior students and are transferred by car or bus to their prearranged accommodation. Students are then assisted with basic needs such as changing money, telephoning home, buying food and any other items. Students are required to make a request for airport pick-up at least two weeks in advance (conditions and charges apply). Contact our admissions staff via email for details at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

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ACCOMMODATION AND SETTLING IN



Our dedicated student support staff can help organise accommodation for students in advance of their arrival. Every effort is made to enable students to acquire the accommodation best suited to their needs. Staff will assist students to settle quickly and successfully into their accommodation and to familiarise themselves with local shopping, opening a bank account, getting to know the city, its surrounds and the local transportation system.

 

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COURSE ADVICE AND ENROLMENT ASSISTANCE



All university students in Australia must formally enrol in their course, either electronically or by submitting an enrolment form. Enrolment for TOP Education is conducted in the week prior to the commencement of classes each semester. During enrolment students are given course advice to ensure they are enrolled in both the correct course and units of study. Assistance is given throughout the process to ensure each student is successfully enrolled. For new students enrolment is an opportunity to meet academic administrative staff and managers from TOP and to have any queries or concerns resolved.

 

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ORIENTATION PROGRAM



An Orientation program is conducted before classes begin and is compulsory for all newly arriving international students. The program includes information about TOP Education student support services, facilities, healthcare, obtaining legal advice; what to do in an emergency and contact details of the TOP staff that can assist. In addition information is given about the rights and responsibilities of TOP students including information about complaints, appeals and the legal requirements regarding study and residence in Australia. Orientation also includes guidelines about how to study TOP courses successfully and an introduction to Australian culture, society and life. In addition to the formal processes described above, students have their first opportunity to meet with fellow students and staff.

 

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SOCIAL ACTIVITIES PROGRAM



An ongoing social activities program runs throughout each semester and provides opportunities for students to enjoy a range of activities outside study. These include occasional weekends or one day excursions to various locations in Sydney.


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ACADEMIC AND ENGLISH LANGUAGE SUPPORT



Continuing study assistance is provided by specially trained staff on an individual or group basis to assist students with note taking, referencing, essay and report writing, paraphrasing, grammar, oral presentations, researching, time management and exam preparation.


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COUNSELLING SERVICE



TOP Education provides a free and confidential counselling service. Counsellors can help students adjust to their new environment, deal effectively with difficult personal situations and advocate on behalf of students.


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TEACHING FACILITIES



TOP Education provides contemporary learning facilities for students TOP Education. There are fully equipped lecture facilities with audio visual projection equipment, small sized tutorial rooms and fully equipped computer laboratories with fast internet access and appropriate software. There are study areas for groups and individuals in addition to teaching rooms. Staff and students may use computers, photocopiers, television and video/DVD players, digital cameras, scanners and audio visual projectors to facilitate successful teaching and learning.


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LIBRARY FACILITIES



Students have access to library, photocopying, printing and email services. The TOP Library collection includes books, journals, audio-visual materials as well as other resources and provides workspace for students. Students also have free access to the nearby Fisher Library at the University of Sydney. Online training is available in Internet and research skills.


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STUDENT COMMON AREAS AND SPORTING FACILITIES



Students at Australian Technology Park enjoy spacious common areas indoor and outdoor, including cafes and parkland. Students also enjoy the membership of the nearby Sports Centre of the University of Sydney.


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FIRST AID FACILITIES



First Aid Kits and supplies are kept on the premises. TOP staff responds immediately to requests for first aid assistance


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