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Student Services


For the length of your degree, Student Services are here to support you and your study, offering a number of support services to guide you during your time here at TOP. This can include Career Development services, helping you get involved with social activities and dealing with any grievance issues you may have. 


  • Only a 5 minute walk from Redfern Station
  • On-site secure paid parking / Bicycle racks available
  • Bus routes towards the Inner West and Eastern suburbs, and Sydney CBD
  • Download MAP (PDF 3MB)


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All new students need to collect their student ID card from the Student Services Office located on Level 1, Bay 16.
All students will need their Student ID for all examinations.
You can also top-up your student ID card at the IT Office and use it to print.
  Protect your rights as an International Student.
  For international students, it is very important to know your visa conditions. Useful information can be found on our       Admissions page, please click HERE for further details. If you have experienced a problem, see Student Services or seek     another professional body for advice.

 Concession card application forms are now available for full-time students enrolled in at least 3 units per semester. If you are a full-time domestic student and you would like to request this form, please download this form (PDF 173.2KB) , fill out your details and return to Student Services, Bay 16.

 At TOP, if you need help regarding your studies, getting advice regarding your personal life or personal development, or   you  just need some tips or information on safety, TOP is always here to provide support

 Find more information by clicking here 


Students unable to attend their final exam due to an exceptional circumstance or illness may be able to apply for a supplementary exam with supporting documents (e.g. medical certificate).

No fee will be charged for a supplementary exam.

Students who fail the final exam but achieve 40% - 49% in a unit with completion of all final assessments are eligible to apply for a re-sit exam.

This will be at a cost of $400 per unit.



 At TOP, we recognise the rights of all students. If you have any complaints or grivances (e.g. you believe you are being   treated unfairly), you have the right to report your problem, concern or grievance to TOP. Please   email or come and see Students Services in Bay 16. For any Academic related complaint, such as   an  issue with the assignment or final exam scores, you need to lodge an academic appeal with the Academic Office.

At the end of each semester, every student is asked to rank their teachers, tutorsand units. This is a confidential survey. All students are able to have individual consultations with student services to talk about any challenges or difficulties you currently face. If you don't want to speak to our staff, you can always let a student representative know. As students, they understand other students, and will reflect issues to TOP.



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All levels of fitness welcome.
Safety and good posture is the priority.
Exercise is a fantastic treatment for stress release.

When: Wednesday 12pm
Where: Outdoor in oval area at ATP.
(Alternative venue found for wet days)
Cost: $20 for a casual class
Contact: Sonia's Bootcamp 0412 162 155

Complete Mind Body Conditioning.
Available on campus.
All levels welcome.

When: Lunch Classes every Tuesday 12pm
Where: Bay 4, Heritage Room
Cost: $15 for a casual class
Need: Bring a mat and wear comfortable clothing.
Showers and change rooms are available on site. 
Contact: Sonia's Pilates 0412 162 155


Student Field Trips 

TOP Student Services are always finding ways to enhance student experiences and make your time here at TOP memorable.  Throughout the year we organise field trips. These trips not only provides you with a social environment, a fun atmosphere and a chance to meet different classmates, it also gives you the chance to explore some of Sydney’s landmarks.

Previous Student Field trips have included:

QStations Visit. Click here for the latest photos: Click here for media album (MP4 5.1MB) 

Cockatoo Island

Elizabeth Bay House

Quarantine Station, Manly