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Student Services

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For the length of your degree, Student Services are here to support you and your study, offering a number of support services to guide you during your time here at TOP. This can include Career Development services, helping you get involved with social activities and dealing with any grievance issues you may have. 

WHERE ARE WE? 

  • Only a 5 minute walk from Redfern Station
  • On-site secure paid parking / Bicycle racks available
  • Bus routes towards the Inner West and Eastern suburbs, and Sydney CBD
  • Download MAP (PDF 3MB)

 


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STUDENT ID CARD
All new students need to collect their student ID card from the Student Services Office located on Level 1, Bay 16.
All students will need their Student ID for all examinations.
You can also top-up your student ID card at the IT Office and use it to print.
STUDENT CONCESSION CARDS
Concession card application forms are now available for full-time students enrolled in at least 3 units per semester. If you are a full-time domestic student and you would like to request this form, please make your way to Student Services, Bay 16.
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CO-OP BOOKSTORE
The closest Co-op bookstore available to TOP students is located at:
University of Technology (UTS) Sydney
Trading hours are Monday to Friday from 9:00am to 5:00pm.
Books can be purchased online at member prices with FREE delivery within Australia.
http://www.coop.com.au/

INTERNATIONAL STUDENTS AND VISA CONDITIONS
Protect your rights!
For international students, it is very important to know your visa conditions. Useful info can be found HERE.
If you ever experience a problem, see us or another professional body for advice.

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SUPPLEMENTARY AND RE-SIT EXAM APPLICATIONS
Students unable to attend their final exam due to an exceptional circumstance or illness may be able to apply for a supplementary exam with supporting documents (e.g. medical certificate).

No fee will be charged for a supplementary exam.

Students who fail the final exam but achieve 30%-49% in a unit with completion of all final assessments are eligible to apply for a re-sit exam.

This will be at a cost of $400 per unit.

COMPLAINTS AND GRIEVANCES
At TOP, we recognise the rights of all students.

If you have any complaints or grievances (e.g. you believe you are being treated unfairly), you have the right to report your problem, concern or grievance to TOP.

For any academic related complaint, such as an issue with an assignment or final exam scores, you need to lodge an academic appeal with the Academic Office.

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STUDENT FEEDBACK
At the end of each semester, every student is asked to rank their teachers, tutorsand units. This is a confidential survey. All students are able to have individual consultations with student services to talk about any challenges or difficulties you currently face. If you don't want to speak to our staff, you can always let a student representative know. As students, they understand other students, and will reflect issues to TOP.


AVAILABLE ACTIVITIES

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BOOT CAMP
All levels of fitness welcome.
Safety and good posture is the priority.
Exercise is a fantastic treatment for stress release.

When: Wednesday 12pm
Where: Outdoor in oval area at ATP.
(Alternative venue found for wet days)
Cost: $20 for a casual class
Contact: Sonia's Bootcamp 0412 162 155
sforato@hotmail.com

PILATES
Complete Mind Body Conditioning.
Available on campus.
All levels welcome.

When: Lunch Classes every Tuesday 12pm
Where: Bay 4, Heritage Room
Cost: $15 for a casual class
Need: Bring a mat and wear comfortable clothing.
Showers and change rooms are available on site. 
Contact: Sonia's Pilates 0412 162 155
sforato@hotmail.com