At TOP, we try to provide you with a safe, healthy and friendly environment, however, it is always important to be aware of potential dangers and risks whilst travelling around Sydney. While Australia is generally a safe place to live and study, it is still important that you take precautions to reduce the chance of an incident occurring. This is particularly important for when you first arrive and are adjusting to your new way of life.
Keep an eye out for our safety posters around campus.
Be mindful of avoiding empty and badly lit places, especially at night. Walk with a friend or stay with a crowd and avoid empty train carriages. Be aware of your surroundings always, and make sure that you can access assistance if necessary.
Following your common sense and best practices will ensure you remain safe and healthy, whether you are handling emergencies, personal and home safety, or natural elements such as the sun, water, and fire.
Tips for personal safety:
- Always plan your trip home, especially at night.
- Try to travel with a friend or in a group.
- Keep your bag and belongings close to your body and where you can always see them.
- Never hitchhike.
- Where available, use pedestrian walkways and cross the street at pedestrian crossings or lights.
Tips for catching Public transport:
- Avoid isolated bus, rail and tram stops.
- Check transport timetables to avoid long waits, particularly at night.
- Train carriages nearest to the driver or guard are lit and safest at night.
- If you find yourself left in a train carriage on your own, you may feel more comfortable moving to another carriage.
Tips for catching a Taxis in Australia:
- Sit wherever you feel most comfortable.
- Always ensure you know the address of your destination before getting into a taxi.
- Tell the driver the route you would like to take.
- Don’t be afraid to speak up if the driver takes you a different route.
- If you don’t want the driver to know exactly where you live, get them to drop you off a short distance away.
Tips for Home safety:
- Always keep your doors locked – both when you are home and when you go out.
- Lock windows when you go out, or in rooms you are not in while at home.
- Do not let strangers into your house.
- Be careful of the information you give out to strangers through social media.
- Smoke alarms will alert you to smoke on the property, so don’t remove the batteries or tamper with them.
- If you come home to find evidence of a break-in, contact the police immediately.
Health and Safety Emergency Services
- The assistance and emergency networks in Australia are widespread and well equipped for any potential emergencies.
- Fire, ambulance, and police services will be able to provide you with any health and safety assistance you may need.
- Wherever you are in Australia, if there’s a life-threatening emergency, call 000 (zero zero zero). It’s a free call, even from your mobile.
- An operator will answer and will ask which of the following services you need: Police, Fire, Ambulance
TOP provides on-campus security who can be contacted in case of an emergency. Check your student handbook for details. If it’s a life-threatening emergency, you should still call 000 even if you are at school or on campus.
Prevent sexual assault and harassment
At TOP, we want to ensure you stay safe and enjoy your time here in Australia. TOP has zero tolerance for sexual assault and sexual harassment and is committed to preventing, correcting, and disciplining incidents of unlawful harassment, and provide support to all students.
To get more information regarding sexual violence, please download the Safe Campus Flyer (click here in English (PDF 419.7KB) Click here in Chinese (PDF 701.2KB))
If there is an emergency, you can call 000 to get help.
If you need counselling services, you can call the confidential 24-hour 1800 RESPECT line (1800 737 732), or Lifeline-Crisis Support (13 11 44) to talk with experienced counsellors. You can also send email to email@example.com to get support from TOP or come to the Student Services Office located in Bay 16 Level 1 to have a friendly chat.
If you want to report sexual assault/harassment regarding a TOP student/staff, you can also lodge your formal complaint via firstname.lastname@example.org
If you need emergency counselling and services, you can contact:
Sexual assault and domestic violence services
• Please always remember the emergency contact 000 for police, fire, or ambulance
• NSW Rape Crisis, Rape and Domestic Violence Services Australia: 1800 424 017
• NSW domestic violence line: 1800 656 463 (24-hours)
• 1800 RESPECT Line: 1800 737 732
Bullying Harassment and Discrimination Prevention Policy (PDF 531.8KB)
Code of Conduct for Students (PDF)
Staff Code of Conduct (PDF 218.3KB)
Staff Student Relationship Policy (PDF 166.1KB)
Student Handbook (PDF 4.1MB)