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Effective business communication plays a crucial role within successful organisations in any industry. This unit aims to enable students to learn and apply the principles and practices of effective business communication in a 21st century workplace.This unit will focus on both written and interpersonal communication skills, which are essential for personal development, employment and active involvement in social and professional context.
Students will learn about the organisational communication process and critical skills necessary to critically assess and manage workplace information. The unit will also focus on topics involving intercultural communication, public speaking, and writing business documents, and students will be given an opportunity to practice giving and receiving feedback in a professional setting.